At Fragstalk.in, we strive to provide you with a seamless and efficient shopping experience. We understand the importance of timely shipping and delivery, and we are committed to ensuring that your perfume orders reach you in a prompt and secure manner. Please read the following shipping and delivery policy to understand how we process and deliver your orders.
- Order Processing Time: We make every effort to process and ship your order as quickly as possible. All orders placed on Fragstalk.in will be shipped within the next business day, excluding weekends and public holidays.
- Shipping Methods: We utilize reliable shipping partners to deliver your perfumes safely to your doorstep. The shipping method chosen will depend on your location and the availability of courier services. We aim to select the most efficient and cost-effective shipping option for each order.
- Estimated Delivery Time: Once your order has been shipped, the estimated delivery time will vary depending on your location. The product will be delivered within 3 to 5 business days from the date of shipment. However, please note that delivery times may be subject to unforeseen delays due to circumstances beyond our control, such as weather conditions, customs clearance, or other logistical issues.
- Shipping Charges: We offer free shipping on all orders within the specified delivery areas. Any applicable shipping charges will be calculated and displayed during the checkout process. Please review the shipping charges before finalizing your order.
- Tracking Your Order: To keep you informed about the status of your order, we provide a tracking number once your package has been shipped. You can use this tracking number to monitor the progress of your delivery online through our website or the courier’s tracking system.
- Incorrect or Incomplete Addresses: It is crucial to provide accurate and complete shipping information during the checkout process. Fragstalk.in will not be held responsible for delays or undelivered packages caused by incorrect or incomplete addresses provided by the customer.
- International Shipping: Currently, we only offer shipping within [Specify delivery areas]. We do not provide international shipping services. We apologize for any inconvenience caused.
- Order Cancellations or Modifications: If you need to cancel or modify your order, please contact our customer support team as soon as possible. We will do our best to accommodate your request if the order has not yet been shipped. However, once the order has been dispatched, it cannot be canceled or modified.
- Damaged or Defective Items: In the unlikely event that you receive a damaged or defective item, please contact our customer support team within 48 hours of delivery. We will guide you through the return and replacement process to ensure your satisfaction. The unboxing video must be recorded.
- Returns and Refunds: For information about our return and refund policy, please refer to our separate Returns and Refunds policy document available on our website.
Please note that this shipping and delivery policy is subject to change without prior notice. Any updates or modifications to this policy will be communicated on our website. If you have any further questions or concerns regarding shipping and delivery, please feel free to reach out to our customer support team for assistance.