Return ~

& Cancelation

In order to process a return or an exchange only in case of damage or wrong product delivery ( Note: Full Unboxing video proof must be needed otherwise return or exchange will not be provided ) please contact us for a return authorization.

We accepts returns and exchanges within 5 DAYS of delivery. The returned items must be received in new, unused condition. If the product is open or used it will not be returned. We also need video from the delivery boy handover till unboxing in case of damage or mismatch product is claimed.

If your Prepaid order has already been shipped and you wish to cancel it, ₹100 will be deducted from your refund or Exchange.

If a Prepaid order has not been shipped and you request a refund, a 2% transaction fee will be deducted from the total order value

If you’ve paid the ₹150 COD confirmation amount and choose not to accept your order, or if it is returned for any reason, the ₹150 will be Non-refundable

RETURNS & EXCHANGES

We offer easy returns & exchanges on all orders only in case of damage or wrong product delivery . To return an item, please contact us and we will generate a return authorization for you. Returns are only accepted for items purchased directly from our website. The item(s) must be unused and in original packaging. To complete an exchange, place a new order for the item you would like. Please contact us with your order number and we will create a return authorization for your previous item.

REFUNDS

Once we receive the return order, it will take 3-5 business days for a refund to appear on your statement. If 3-5 business days have passed and you still don’t see a refund, please feel free to contact us at  Fragstalk@gmail.com or +917987898280

If you’ve paid the ₹99 COD confirmation amount and choose not to accept your order, or if it is returned for any reason, the ₹99 will be Non-refundable

INVALID REASONS

Buyer no longer wants the items – this is the most common example which we cannot honor if we want to continue offering great value at Fragstalk®. The buyer should make sure he or she wants to buy the items before submitting an order, not after. After an order is submitted, the buyer enters into a legally binding contract with the seller to purchase all items in that order.

Buyer should be confident that he or she is ready to pay the asking prices before submitting an order. After an order is submitted, the buyer enters into a legally binding contract with the seller to purchase all items in that order.

CANCELLATIONS

In the event you wish to cancel your order, please contact us. If the order has already shipped, we would be unable to stop the package.